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Sanctuary Lakes Quest Apartments
I received email and social media messages from local residents in the last couple of days regarding the use of Quest apartments in Sanctuary Lakes for self-quarantine purposes.
I have been advised that council has contacted the franchisee for Sanctuary Lakes Quest apartments and can confirm it is NOT participating in the Government’s mandatory hotel quarantine program for travellers returning from overseas.
Since the beginning of the pandemic Sanctuary Lakes Quest apartments has however been supporting DHHS to accommodate individuals and families who cannot effectively self-isolate at home, including frontline healthcare workers and other essential workers who may have vulnerable members in their home.
The guests at Quest have NOT tested positive. If at any time during their stay they return a positive test, DHHS will remove them from the premises and undertake deep cleaning procedures.
DHHS Quest Sanctuary Lakes guests are not permitted to use communal areas or facilities.
The franchisee has given us an undertaking that they will communicate better with the local community around these issues.